buying - shipping - returns
You're ready to buy. What's next?
Click the "Add to Cart" button next to what you want and follow directions to buy it with a major credit card or through PayPal. It works the same for original paintings, fine art prints, & chapbooks. If you need more information about any listing, please write me.
I ship paintings and poetry books all over the world.
- Domestic shipping costs will vary from $10 USD to $300 USD depending on painting size and shipping destination.
- International shipping costs $100-$300 USD more than domestic shipping for medium to large paintings.
- All art ships fully insured via UPS.
- Please allow 7 - 14 business days from the date of your order for delivery.
- I will send you a tracking number when your order has shipped.
- Please include your phone number when you order in case the carrier needs to contact you.
It's not likely that your order will be damaged in shipping, but, if it is, you will receive a full refund as long all of the original packaging is included for United Parcel Service inspection. The refund will be issued by United Parcel Service, not by Alison Moncrieff Art. There are no exceptions to this policy.
credit card payment
I will charge your credit card before your order ships.
returns & exchanges
Returns or exchanges of original art are welcome. All book purchases are final. The following rules apply:
- Returns and exchanges must be initiated within 7 days of the date of delivery.
- Returns and exchanges must arrive in the same condition as when they were shipped from my studio.
- Returns and exchanges must include all original packaging.
- Return shipping costs are the responsibility of the customer.
- Shipping costs will not be refunded for returns. Only the purchase price will be refunded.
- There are no exceptions to these rules.